FREQUENTLY ASKED QUESTIONS

• How can I give order to Brau Grup?
You can reach us by phone or e-mail, you can forward your requests. Our responsible sales marketing officer will present projects and proposals to you about the products you want. You can order by confirming the quotation.

• We want to build a laboratory, what should we do?
First of all, you should know that you came to right place. You should share with us the purpose of lab , a plan includes the dimensions of your places and other requests. We will prepare a project and a quotation list according to informations you give. Then you'll have to approve our offer and just sit back.

• We want to build a workshop as Robotics, STEM, Maker Space, Cooking, Pottery etc. what should we do?
First of all, you should know that you came to right place. You should share with us the purpose of your place, a plan includes the measures and other requests. We will prepare a project and a quotation list according to informations you give. Then you'll have to approve our offer and just sit back.

• Our building is under construction. We will have labs in the building, so how should we make the piping and wirings for labs.?
You should contact us. In the construction phase Lab. water, wastewater, gas, electricity, ventilation, etc. in advance. the capacities, quantities and locations of the installations should be defined. So it is necessary to prepare the settlement project, mechanical and electrical installations accordingly long before the constuction completion.

• What do we do if we want to make school furnishings?
First of all, you should know that you are in the right adrese. You can share your architectural projects and special requests with our team, including the names and measurements of the places in the school spaces. You will receive our furniture layout plans and an offer as soon as possible. After the details as colors, materials, accessories and etc. are decided, production and assembly processes will take place.

•How long does the warranty last for your products?
Your warranty will cover manufacturing defects for two years.

• Do you tell us about the usage of the products we bought from you?
After the installation (if occours), the authorized personnel who receive the delivery are given short usage training. In addition, all of our products are delivered with user manuals.